Full Name: Ciobanu, Vitalie
Current position: EMEA Power BI Support Engineer
Location: Barcelona Area, Spain
Blog: https://systemmanagement.ro
Current position: EMEA Power BI Support Engineer
Location: Barcelona Area, Spain
Blog: https://systemmanagement.ro
Intro
- An experienced IT professional with an expansive technical knowledge and infrastructure services based on Microsoft technologies;
- Over 15 years of experience with administering Windows Server and Workstation infrastructure;
- Over 10 years of client facing experience with extensive senior leadership interaction;
- Team player, as well as self-starter, high attention to details, always striving to exceed expectations;
- Passionate about data analysis (ETL), building dashboards and scorecards for leadership teams;
Experience
Location: Barcelona, Spain
Title: EMEA Power BI Support Engineer
Tools used:
Power BI, Azure Data Explorer (Kusto Query Language).
Location: Bucharest, Romania
Title: Configuration Management Advisor
Description:
- Led a team of 5 people consisting of Global Desktop Engineering team. Our team managed and administered Experian's North America and EMEA Windows 7 workstation estate by providing image deployment, applications’ packaging and deployment, Windows and 3rd party patching and ensuring overall workstation health through Configuration Manager 2012;
- Prepared and participated in the monthly operational account reviews with customer's senior leadership;
- Analyzed data and report on compliance related to asset management, patch distribution, antivirus administration;
- Provided root cause analysis and corrective actions for software distributions issues.
Major achievements:
- Developed leadership skills;
- Developed strong relationship with customer.
Tools used:
Microsoft Configuration Manager 2012 (ConfigMgr/SCCM), Microsoft SQL Reporting Services, Orca, PowerShell, Microsoft Excel, Internal Service Management tool.
Location: Bucharest, Romania
Title: Microsoft Infrastructure Consultant
Description:
- Implemented project based software;
- Participated in the activities related to the design phase of the usability aspects for the targeted solutions and software products;
- Offered IT consultancy services to customers.
Major achievements:
- Together with one colleague we completed full internal migration to VMware Virtualization solution and Windows Server 2008 R2 infrastructure. We acted as a Project Managers, Designers, IT Architects and Implementation Engineers for the in-place migration of all servers from physical Windows Server 2003 servers to Windows Server 2008 R2. The new infrastructure included Active Directory, DNS, DHCP, File Servers, Exchange, Lync and ISA. New services like Configuration Manager 2012, Operations Manager 2012, Webmail and Mobile Email Access added new value to the business by increasing users’ productivity and efficiency.
Tools used:
Microsoft Configuration Manager 2012 (ConfigMgr/SCCM), Microsoft Operations Manager 2012 (OpsMgr), PowerShell, VMware Virtualization, Windows Server 2008 R2.
Location: Bucharest, Romania
Title: Senior Customer Engineer
Description:
- Implemented project based software;
- Participated in the activities related to the design phase of the usability aspects for the targeted solutions and software products;
- Offered IT consultancy services to customers;
Major achievements:
- Internal Project, 130 users – designed and implemented Configuration Manager 2007 SP2 R2 infrastructure, which allowed the company to move from Basic to Standardized level of the Infrastructure Optimization Model; Designed and implemented Operating System Deployment feature to install operating system, software and drivers for all computers in the company with zero-touch; Deployed monthly updates to all computers in a controlled environment and a professional manner;
- University of Pitesti, more than 3000 students – designed and implemented Remote Desktop Services infrastructure based on Windows Server 2008 R2 server and HP Thin Clients, which allowed Information Technology faculty students to use the latest Microsoft products through remote desktop;
- Romanian Ministry of Defense and Romanian Air Force, 2000 users – designed and implemented Forefront Client Security infrastructure in two separated networks: one public and one private, highly secured “offline” network only for internal use;
- Titu Maiorescu University, >10000 users – designed and implemented Windows Server 2008 Terminal Desktop and HP Thin Client infrastructure to be used by student of all faculties; Designed and implemented Microsoft Forefront Client Security solution for the entire workstation’s and server’s estate; Designed and implemented File Services infrastructure together with Windows System Resource Manager optimization;
- BPOS Project – Coordinated a team of 5 colleagues in a project of creating, customizing and delivering customized trials of Business Productivity Online Services (today’s Microsoft Intune) for 2000 clients;
- Internal Project, 130 users – Designed and implemented the migration from McAfee VirusScan Enterprise to Microsoft Forefront Client Security, which allowed the company to align with security restrictions regarding viruses, trojans, spyware and other malicious software;
- Labormed Pharma – Romanian’s top pharmaceutical company, 500 users – migrated from Systems Management Server 2003 to Configuration Manager 2007 SP2 R2, which allowed the company to standardize its desktop infrastructure with base operating system image, deploy monthly updates and software applications securely and in a controlled environment;
- Rompetrol, Top 5 Romanian oil distributor, 3000 users – resolved critical errors with WSUS infrastructure that consisted of one primary site and 6 replicas in different European countries, which allowed the company to update all desktops with critical and security updates after months of stagnation.
Tools used:
Systems Management Server 2003 (SMS), Microsoft Configuration Manager 2012 (ConfigMgr/SCCM), Hyper-V Virtualization, Windows Server 2008 R2.
Location: Bucharest, Romania
Title: IT Helpdesk/Field Engineer
Description:
- Configured training rooms with new classes every week;
- Provided on-site technical support to Microsoft employees;
- Delivered high quality WorkSmart (internal employee training for Windows Vista and Office 2007) sessions.
Tools used:
Windows Vista, Office 2007, Business Desktop Deployment (today’s Windows Deployment Services), Windows Mobile 5 and 6.
Location: Bucharest, Romania
Title: Webmaster and Field Support Engineer
Description:
- Developed company’s website;
- Developed company websites for 2 clients;
- Elaborated a quick and efficient method of inserting products into the database manually.
Tools used:
Macromedia Dreamweaver, HTML, XHTML, CSS, PHP, MySQL.
Location: Bucharest, Romania
Title: IT Support Engineer
Description:
- Provided technical support to employees, staff and students in the university’s hostel;
- Educated employees and staff in proper use of computer and software applications;
- Helped staff set-up necessary equipment for the class;
- Participated as supervisor and helper at many exams.
Education
Location: Bucharest, Romania
Specialization: Economist and Informatics
Skills taught:
- Information systems analysis and design;
- Developing Visual Basic and C++ applications;
- Developing customer-server applications;
- IT project management;
- Design and develop websites using HTML/Javascript and PHP/MySQL;
- Design and develop databases using Microsoft Access and Oracle Database;
- Basic network administration skills;
| Code | Title | Date |
|---|---|---|
| DAT201x | Querying Data with Transact-SQL | 28-Mar-2019 |
| DAT207x | Analyzing and Visualizing Data with Power BI | 31-Oct-2018 |
| DAT229x | Microsoft Professional Orientation: Big Data | 23-Oct-2018 |
| 98-364 | Database Fundamentals | 31-Jul-2018 |
| ITIL Foundation Certificate in IT Service Management | 20-Jun-2013 | |
| 70-243 | TS: Administering and Deploying System Center 2012 Configuration Manager | 16-Nov-2012 |
| VCP5 | VMware Certified Professional | 24-Oct-2011 |
| 70-681 | TS: Windows 7 and Office 2010, Deploying | 19-Aug-2011 |
| 70-162 | TS: Forefront Endpoint and Application Protection, Configuring | 28-Feb-2011 |
| 70-669 | TS: Windows Server 2008 R2, Desktop Virtualization | 04-Oct-2010 |
| 70-403 | TS: System Center Virtual Machine Manager 2008, Configuring | 27-Sep-2010 |
| 70-401 | Microsoft System Center Configuration Manager 2007, Configuring | 22-Jan-2010 |
| 70-624 | TS: Deploying and Maintaining Windows Vista Client and 2007 Microsoft Office | 27-Aug-2009 |
| 70-652 | TS: Windows Server Virtualization, Configuration | 30-Jul-2009 |
| 70-647 | Pro: Windows Server 2008, Enterprise Administrator | 16-Dec-2008 |
| 70-642 | Windows Server 2008 Network Infrastructure, Configuring | 10-Dec-2008 |
| 70-643 | TS: Windows Server 2008 Applications Infrastructure, Configuring | 23-Oct-2008 |
| 70-640 | Windows Server 2008 Active Directory, Configuring | 11-Jul-2008 |
| 70-500 | TS: Microsoft Windows Mobile Designing, Implementing, and Managing | 05-Jun-2008 |
| 70-290 | Managing and Maintaining a Microsoft Windows Server 2003 Environment | 19-May-2008 |
| 70-620 | TS: Configuring Microsoft Windows Vista Client | 31-Mar-2008 |
Skills
Monther tongue: Romanian;
| Language | Understanding | Speaking | Writing | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Listening | Reading | Spoken interaction | Spoken production | |||||||
| Russian | C2 | Proficient user | C2 | Proficient user | C1 | Proficient user | C1 | Proficient user | B2 | Independent user |
| English | C1 | Proficient user | C1 | Proficient user | C1 | Proficient user | C1 | Proficient user | C1 | Proficient user |
| Spanish | B1 | Independent user | B1 | Independent user | B1 | Independent user | B1 | Independent user | A2 | Basic user |
- Deep data analysis capabilities and visual representation;
- Microsoft SQL and Access query languages;
- Advanced knowledge of Microsoft Office suite, including advanced Excel capabilities;
- Beginner in data visualizations using Power BI and DAX language;
- Advanced big data analysis and manipulation using Access and SAP Business Objects;
- Application and desktop deployment using ConfigMgr/SCCM and MDT;
- Image Management using ConfigMgr/SCCM and MDT;
- Patch management using ConfigMgr/SCCM and WSUS;
- Document and email management using RMS;
- Knowledge of Windows Server in workgroup and domain environments, including AD, DNS, DHCP, FS etc.;
- VMware and Hyper-V management and administration;
- Basic networking fundamentals;
- Advanced troubleshooting skills and root cause analysis;
- Other default things every IT person should know.
- As a PepsiCo employee, I was invited to internal “LeAD program”; a program for assessing and developing future potential leaders. Among all participants from Spain, I’m the youngest and the only one with no previous management experience.
- As a Dell employee, I have received numerous not requested excellent feedback, both from the client and from internal employees.
- As a Dell employee, I have received "Great" rate at the FY14 year-end Performance Review and "Dell Champion" award for "outstanding achievements in FY14 and strong results you consistently deliver on Dell’s behalf".
- As a Microsoft employee, I have won Drive and Determination Award in December 2007.
- As a Microsoft employee, I have won Employee Productivity Education contest among Central and Eastern Europe Helpdesk employees, based on number of trainings and feedback received from local employees (from 2 to 30 employees/training).
- As a Crescendo employee, I had the opportunity to be speaker at one event organized for clients. Presentation title: Office Outlook and Windows Mobile integration, 2007, Predeal, Romania.